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HEAT Forum

October 23, 2017, 11:42:34 PM
News: 2017-10-10 Heatledger 2.0 with Heatwallet 2.2.0 released! NOTE: Balance leasing and hard fork at block 777777 https://github.com/Heat-Ledger-Ltd/heatwallet/releases
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Author Topic: Transfer/Withdrawal of Currencies out of Heat Wallet?  (Read 344 times)

muneeb658 wrote Transfer/Withdrawal of Currencies out of Heat Wallet? on June 27, 2017, 07:25:09 AM
Hey guys, wondering how to send currency I've bought to another exchange. Is this possible? When I try using the "Transfer Currency" feature and put in the wallet address, I get the "address not found" error.

Thanks for your help.

Lichtbruno wrote Re: Transfer/Withdrawal of Currencies out of Heat Wallet? on June 27, 2017, 07:24:58 PM
Last Edit: June 27, 2017, 11:25:53 PM by Lichtbruno
Click on LOAD BTC and you will see a Box opening containing a recipient number. Close the box then click on the top right to Transfer Asset - enter BTC, recipient number AND THEN A MESSEAGE BOX WILL POP UP. Here enter the BTC address you want to transfer to.

tamaska8 wrote Re: Transfer/Withdrawal of Currencies out of Heat Wallet? on July 21, 2017, 06:48:40 PM
Hello,

How long does it usually take to get a feedback from support@mail.heatledger.ladesk.com? Had problem withdrawing funds and sent all necessary info to support on 16th of July.

Thanks

Eliphaz wrote Re: Transfer/Withdrawal of Currencies out of Heat Wallet? on July 24, 2017, 09:29:08 PM
The helpdesk facility is quite clogged. You might get a quicker response by sending a private message to me here or on Slack.

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