HEAT Forum

HEAT Discussion => HEAT Wallet discussion => Topic started by: attune on February 08, 2018, 09:51:06 AM

Title: Deposit from another exchange
Post by: attune on February 08, 2018, 09:51:06 AM
Hi there,

I made a mistake and accidentally deposited BTC straight from my openledger based wallet (so probably without an unique txid - sorry, I am a blockchain beginner, can't explain it better). Of course the deposit got lost. I've written to the support email, but no one has replied to me. Is there any chance I can contact someone who can retrieve the deposit for me? Or do you guys know if it can be done? And how?

Thanks