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May 21, 2019, 06:47:06 AM
News: 2017-10-10 Heatledger 2.0 with Heatwallet 2.2.0 released! NOTE: Balance leasing and hard fork at block 777777
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Author Topic: Stuck BTC withdrawal  (Read 1073 times)

ragtag wrote Stuck BTC withdrawal on December 02, 2017, 10:22:38 PM
hey guys, why is it taking long to withdraw? I don't even see this transaction on the bitcoin blockchain? Could someone please look into it?


Transaction: 9951321665214887115
signature: "b3ae2b006bce47eb8ce072f61f17d671fda6439754572584f90563574e1fb806594c479d90acdf406ae036a6b1575f74474e0e0b26d0a481cc5645439cca3ac3"
fee:  "1000000"
transactionIndex: -1
type: 2
ecBlockId:  "13305579258806670734"
signatureHash: "9fd6dd9f928ff7f6b4527ff4b07df5a7b461b6da7d64c4f05c8796e8b9484f11"
 attachment: Object
messageIsEncrypted: true
subtype: 2
messageIsText: true
block:  "0"
blockTimestamp: -1
deadline: 1440
timestamp: 126932297
height: 2147483647
senderPublicKey: "4a96dce5375a8f4e0ab12f1625da0d0e32690ab1630d123ac7337e1eb6437e05"
amount:  "0"
messageBytes: "4f488608d6b94ac6c12817b5a8f264e93d90371eae8b4b1fc3f578c09769d49e4af94bd1f9421c44c8afc66af46f4f0160755d8900652debb2dc39a188b614559c603b2f83d60ba85c7d134ee7e3d2b2ae0314d42b47041a0a90174bdf57dc301144777cf0158ed285f2ac34c24161cb"
recipientPublicKey: "2eb8137e3caefb6b14088107e96f02752b8e0ee685afea280587867119dff14d"
confirmations: -2146599615
fullHash: "cb34c88454321a8aaef89d8a409327381bbbb6486f3236d4cfb000a7ad119bba"
version: 1
recipientPublicName:  "Heat Ledger Ltd"
sender:  "3618719189254554333"
recipient:  "9583431768758058558"
ecBlockHeight: 883979
senderPublicName: null
transaction:  "9951321665214887115"
time:  "2017-12-02 08:58:17"
heightDisplay:  "*"
renderedInfo: "<b>TRANSFER ASSET</b> <b>BTC</b> from <a href="#/explorer-account/3618719189254554333/transactions">3618719189254554333</a> to <a href="#/explorer-account/9583431768758058558/transactions">Heat Ledger Ltd</a> amount <span>0.00719380 </span>"
messageText:  "1Nq8iPnQjrHwpXT1AYAHTM4mts1HqgpHC9"
messagePreview:  "1Nq8iPnQjrHwpXT1AYAHTM4mts1HqgpHC9"

VonGraff wrote Re: Stuck BTC withdrawal on December 03, 2017, 08:29:21 PM
The transaction you are referring to does not exist if I search for it on heatwallet. This could happen since it was done yesterday (December 2), when there was a minor issue on the blockchain (rounding off issue for a single transaction) which impacted the chain. This has been solved rather quickly by the devs. You could try withdrawing the BTC again. > Forging HEAT while it's HOT!
Flex wrote Re: Stuck BTC withdrawal on December 04, 2017, 09:00:02 PM
I will send this to heatledger in the slack forum, as registrations are disabled currently, hope that helps!

Usually he is quite responsive over there.

ragtag wrote Re: Stuck BTC withdrawal on December 05, 2017, 01:57:07 AM
Last Edit: December 05, 2017, 01:59:12 AM by ragtag
thank you Flex, VonGraff.

I am using so i think it points to the latest version. The current UI shows my HEAT balance as .47 heat and BTC as 0.  On top right it shows 6587.49834162 HEAT. Not sure what is off.

I had sold 6587 HEAT and did a withdrawal of 0.00719380 BTC. I did not get my withdrawal or have sold the HEAT

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